Give us a Call: 605-348-1010

Service Department

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Our goal is to keep you sewing.

Our technicians routinely attend training workshops in order to remain certified and up to date on repair and maintenance of machines, both old and new. We are authorized service providers for Bernina, Brother, Janome, Nolting and Artistic machines. We will, however, work on most makes and models. Our drop off table is conveniently located just inside the front doors. We will give you a FREE estimate when you drop off your machine along with a pick up date. An approximate 3- 5 day turn around time is to be expected, although one day service appointments can be made in advance. Regular maintenance of your sewing machine will keep it running smoothly, and ultimately, lengthen the life of the machine. Even if your machine is stitching fine, a regular tune up (every 1-2 years depending on usage) will keep your machine well oiled, threads cleaned out of moving parts, feed dogs adjusted, needle bars adjusted, presser feet checked for wear, bobbin case and needle plates checked and adjusted. All of these things keep your motor from over working and grooves from forming that cause thread jams. All service work comes with a 6-month warranty on the work that was performed. repair200w



  • Change the needle on a regular basis  — dull needles not only damage fabrics, they are more likely to bend or break and cause machine damage.
  • Clean and oil the bobbin case area on a regular basis — this keeps lint and threads from building up and causing problems.
  • DON’T change the tension on your regular sewing bobbin case — the screw has no markings to indicate its original position. ALWAYS adjust tension from the top using the numbered dial. (The exception is bobbin drawing- a special technique- in which case a second, separate bobbin case should be used!)
  • Use the correct foot for the job.
  • Be sure you are threading correctly — I know it is silly, but putting your bobbin in backwards is easy to do and it causes a myriad of problems.
  • Bring your machine in annually for a regular tune up — just like you do for your car!

Upcoming Events

Contact Us

The Sewing Center Inc.
120 Knollwood Dr.
Rapid City, SD 57701 USA
Phone: (605) 348-1010

Our Hours

Tuesday — Friday
9:00 am to 6:00 pm
9:00 am to 3:00 pm

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